Media consumption habits in 2022, Romania
The acceleration in digital adoption, especially in e-commerce is one of the most obvious and relatable trends driven by the pandemic and post-pandemic period. Romanian consumers adapted to the changes and integrated the media consumption better than in 2020-2021. Due to a new hybrid way of living, consumers are showing a mixed usage of media.
With new marketing channels and trends constantly popping up, a quick generation-by-generation overview of Romanian consumers provides a deep dive into how each generation likes to shop.
Gen Alpha (0-14 y.o.)
They’re already influencing some shopping trends and want companies to take a stance on social issues, specifically racial justice, LGBTQ+ rights, gender inequality, and climate change.
Gen Z (14-26 y.o.)
They buy products based on influencers’ recommendation, and through at least 1 in-app shop.
Millenials (27-42 y.o.)
Ads on cable TV beat streaming services when reaching them by a small margin, but retail discovery is still relevant but less frequent than digital channels.
Gen X (43-58 y.o.)
They prefer to discover new products through search, television ads, and in retail stores, and most of them don’t care if companies engage with social issues or not.
Boomers (59-77 y.o.)
TV ads represent the top way they discover new products, and half of them say companies should not take a stance in political aspects.
Other interesting findings about consumers:
- Physical technologies: click and collect, buy in store - deliver at home, live chats, in store reviews, cashier free shopping, location-based push notifications, augmented and virtual reality etc.
- Brands continuously try to understand their market, in order to become more agile. There is an obvious focus on unifying data from all touchpoints (e-commerce, social media, devices used, CRM data etc.), to create a holistic view of the customer.
- Romanian consumers are becoming more educated over the effect products they use have on the environment and are increasingly shifting towards products that are eco-and animal friendly, both in terms of formulas and packaging.
Published: September 25, 2023